Prior to her role at Memorial Sloan Kettering, Buka was responsible for enabling companies to successfully create and deliver conversational AI solutions across their organizational ecosystems at Haptik. Before that, she was part of BlackRock’s Artificial Intelligence and Automation team where she implemented automation tools to help scale operations and support teams across the firm’s global footprint. Buka holds an MS from Columbia University and is the editorial board member of the Journal of AI, Robotics, and Workplace Automation at Henry Stewart Publications.